FAQ

Frequently Asked Questions
How long will it take to refinish my floors from start to finish?

An average job will take approximately 1-2 days depending on the job scope. Existing floors that need extensive repairs, stain application, and other attention can take longer.

What if my hardwood floors are currently covered with carpet, tile or vinyl?

We will remove and dispose of any existing textiles that may be covering your existing hardwood floors, as well as prep the exposed hardwood floor for restoration.  The additional labor will be figured as an extra line item.

Will I need to move my furniture?

Yes, we do not move furniture. We can provide references for professional moving services upon request.

When can we put our area rugs back down on the floor?

We recommend that you not put your area rugs back down for three to four weeks after the job is complete. This allows ample time for the finish to cure.

When can we walk on the floors?

On average, you can walk on the floors approximately 12-24 hours after the application of the third finish coat.  Better to tread lightly and without shoes at first.

How long does it take to cure the floors?

It will take approximately 2 to 3 weeks for oil-based finish to cure and one week for water based finish, depending on the weather and ambient conditions inside and outside the home.

How long will the finish last?

The lifestyle impact of those residing in the home and pets determines how long the finish will last.  With regular maintenance cleaning, a floor finish can last several years.

Do I have to move all my furniture out?

Yes, unless otherwise specified. With this unique method, unlike with full sand restoration, we can also service around heavy furniture or area rugs if preferred. However, we recommend that you treat the entire floor without furniture. References of professional moving companies can be provided upon request.

How long after service can I walk on the floors?

You can walk on the floors approximately three hours after the job is complete (only if use water base finish), in stocking feet only! You may walk on the floors with regular shoes after 24 hours. To avoid indentations, we recommend allowing two days after completion before walking on the floor with heels.

Can plastic tips on my chairs prevent scuff marks on my floors?

Industry experts say that felt tips on chairs are a better option than plastic tips, which can mark floors.

Who can know which finish is on my floor?

To determine which finish type you have, here are a few simple tests.

Run your hand over the floor surface. If you can feel the wood grain, the finish is probably a penetrating finish.

Select an inconspicuous area of the floor surface and apply a small amount of paint remover. If the finish bubbles up, it is most likely a surface finish.

With a sharp blade (also in an area hidden from view) try scraping up a bit of the finish. If you are successful in scraping up a clear material, the finish is likely a surface finish. If the floor smudges but no clear material is scraped up, then the finish is likely a penetrating finish.

Is wax in my floor?

You can use several methods to test for wax contamination; the most common one is to take a white rag soaked in mineral spirits and rub it on an inconspicuous place on the floor, such as in a closet. If a yellow/brownish color transfers to the rag, that’s an indication of wax.

Another test is to put drops of water on the floor and see if they turn white, which means it’s wax.

Yet another test is to rub the floor with some sandpaper; if the finish balls up, that’s wax.